Frequently Asked Questions
Everything you need to know about your new ride.
How long does the battery last on a single charge?
Most of our electric scooters offer a range between 15 to 40 miles per charge, depending on the specific model, rider weight, terrain, and speed settings.
What is your shipping policy for electric scooters?
We offer free standard shipping on all scooter orders within the continental United States. Orders are typically processed within 1-2 business days and delivered within 5-7 business days.
Do the scooters come with a warranty?
Yes, all our electric scooters come with a comprehensive 1-year limited warranty that covers the motor, battery, and frame against manufacturing defects.
What is your return policy if I am not satisfied?
We offer a 30-day return policy. The scooter must be in its original packaging and have fewer than 10 miles of recorded use to be eligible for a full refund.
Are electric scooters legal to ride on sidewalks?
Laws vary by city and state. We recommend checking your local transportation ordinances, as many areas require scooters to be used in bike lanes or on the road.
What payment methods do you accept?
We accept all major credit cards, PayPal, and offer flexible financing options through Klarna and Affirm to help you pay over time.